Federal · State · Local

AI inbound automation for government agencies.

Growth Wingman is an enterprise-grade AI front line for citizen calls, FOIA intake, benefits hotlines, and after-hours emergency lines. Live in under 5 minutes. Priced per minute, not per seat. Compliant by default.

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Available for direct contract, prime/sub teaming, NASPO cooperative purchasing.

Vendor at a Glance
Verified
5
NAICS Codes
Primary + secondary
4
PSC Codes
IT services & telecom
< 5 min
Setup Time
From contract to live
99.9%
Uptime
Cloudflare-backed SLA
Primary NAICS: 541512 — Computer Systems Design Services
UEI: Pending — registering on SAM.gov Q2 2026
CAGE: Pending — assigned with SAM.gov registration
Size: Small Business — under SBA size standards for 541512

Capability statement

What we do for government

Growth Wingman absorbs the inbound load that consumes line staff — so government employees can focus on judgment work.

Citizen call automation

24/7 AI front line for benefits, permits, licensing, FOIA, transit, public utilities. Identifies as AI per state law, captures intent, books appointments, transfers to agents on demand.

Multilingual coverage

English + Spanish on day one; additional languages on request. Critical for VA, HHS, USCIS, DMV, and state benefits programs serving diverse populations.

After-hours emergency intake

Emergency hotlines (water utilities, public works, child welfare) get a real conversation 24/7 — never voicemail. Auto-dispatch to on-call rosters with SMS confirmation.

Surge & overflow

Tax filing season, open enrollment, weather events — wingman absorbs spikes that swamp human call centers. No additional staffing required.

Outbound campaigns

Recall reminders for vaccine drives, license renewals, jury duty, election notices. Fully compliant with TCPA + state two-party consent rules.

FOIA & records intake

Structured request capture, automatic acknowledgment within statutory deadline, routing to records officers, status notifications to requester.

Use cases

Where Growth Wingman fits in government

▸311 / non-emergency municipal hotlines
▸Veterans benefits intake (VA call surge)
▸Medicaid / SNAP / TANF enrollment lines
▸Tax-season agency overflow (IRS / state DOR)
▸Public utility emergency dispatch (water, gas, power)
▸DMV scheduling and triage
▸FOIA and public records intake
▸Open enrollment and benefits administration
▸Vaccine clinic and public health hotlines
▸Weather-event emergency information lines
▸Election officer and voter assistance lines
▸Court system and jury management

Why Growth Wingman

Modern AI inbound vs. legacy BPO

Time to live
60–90 days (procurement → integration → training)
✓ Under 5 minutes from credentialing call to first answered citizen.
Per-call cost
$8–$15/call (legacy BPO, fully loaded)
✓ Dramatically lower — typical citizen call resolves under 3 minutes and is bundled into a fixed monthly bill.
Languages
Add as a separate contract line, separate vendor.
✓ English + Spanish included; 30+ languages on request.
Surge capacity
Capped by seat count — overflow rolls to voicemail.
✓ Unlimited concurrency. Tax-day spikes handled without staffing.
Compliance posture
TCPA + state-recording requirements bolted on per integration.
✓ TCPA opt-in, AI-disclosure, two-party consent, and 90-day recording retention configured per tenant.
Data residency
Often shared overseas BPO floors.
✓ Cloudflare US edge + Twilio US-only routing. ITAR + CMMC L2 deployments on request.

Compliance posture

Built for regulated workloads

Honest about what's in place, what's in flight, and what's available per-tenant on request.

TCPA

Built-in

Opt-in capture at intake; STOP-keyword honored on every outbound message.

AI disclosure

Default

Every call opens with AI identification per CA, FL, and pending state laws.

Two-party recording

Per tenant

Geo-aware: in two-party-consent states, caller is informed and given an opt-out.

SOC 2 Type II

Audit Q4 2026

Cloudflare + Twilio underlying infrastructure already SOC 2 audited.

FedRAMP Moderate

Roadmap 2027

Targeting Moderate authorization. Currently leverage FedRAMP-authorized Cloudflare infrastructure.

StateRAMP

Available on request

StateRAMP-aligned tenant configuration available for state and local procurement.

CJIS-eligible

On request

CJIS-aligned deployment for law enforcement intake — separate tenant, US-cleared personnel only.

CMMC

Level 1 ready

L2 deployment configured per tenant when controlled unclassified information is in scope.

HIPAA

BAA available

For VA, HHS, and state Medicaid use cases. Business Associate Agreement signed pre-deployment.

Section 508

Web compliant

Customer-facing dashboards meet WCAG 2.1 AA. Voice channel inherently accessibility-supportive.

Codes & registrations

Procurement codes

Use these to find or evaluate Growth Wingman in agency procurement systems.

Primary NAICS
541512 Computer Systems Design Services
Secondary NAICS
561421 Telephone Answering Services
518210 Computing Infrastructure & Data Processing
541511 Custom Computer Programming Services
541513 Computer Facilities Management
PSC / FSC
D302 IT and Telecom — Systems Development
D318 IT and Telecom — Integrated Hardware/Software/Services
D399 IT and Telecom — Other IT and Telecom
R408 Support — Program Management/Support Services
SBA size: Small Business — under SBA size standards for 541512
UEI: Pending — registering on SAM.gov Q2 2026
CAGE: Pending — assigned with SAM.gov registration

Contract vehicles

How agencies can buy

Multiple paths to procurement. Direct under-micro-purchase to full GSA-vehicle-driven enterprise buys.

Direct contract Available now
Subcontract to a prime Available now — open to teaming
GSA MAS / Schedule 70 In pursuit — Q3 2026 target
SEWP VI Evaluating teaming opportunities
OASIS+ Evaluating teaming opportunities
NASPO ValuePoint Available for state cooperative purchasing on request
State + local micro-purchase Available now — under-threshold purchases

Past performance

Live in production at state and local agencies

Growth Wingman is in active production for state and local agencies, with federal capability now available. If a specific past-performance reference is a procurement requirement, we'll match you with a prime sponsor or structure the engagement so your evaluators have what they need from day one.

For agencies looking for a first-of-kind reference deployment, we offer custom commercial terms, executive engagement, and white-glove rollout.

Discuss your deployment

Procurement questions

FAQ for contracting officers

How does Growth Wingman handle FedRAMP? +
Our underlying infrastructure (Cloudflare, Twilio) operates within FedRAMP-authorized boundaries. Growth Wingman itself targets FedRAMP Moderate authorization in 2027. For agencies needing immediate FedRAMP coverage, we offer a tenant configuration that uses only FedRAMP-authorized components — contact us for the architecture summary.
Can you handle our specific volume? +
Yes. The platform is serverless and scales horizontally; concurrency is unlimited per tenant. Cloudflare's global edge handles spikes from a few hundred to several million calls a day without configuration changes.
What about teaming with a prime contractor? +
We're actively seeking primes for SEWP, OASIS+, and agency-specific vehicles. We bring TS-cleared personnel on request and have CMMC L2-aligned deployments ready. Email [email protected] to start a teaming conversation.
Is the data US-resident? +
Yes. All call audio, transcripts, and metadata are processed and stored within the US Cloudflare and Twilio US edge. ITAR-aligned tenants restrict access to US persons and are deployed in segregated infrastructure.
Do you have current federal past performance? +
We're actively delivering at the state and local level and onboarding federal customers. If past performance for a specific agency is a hard gate, we'll match you with a prime sponsor or structure a no-risk first engagement so the path forward is clean.
What's the pricing model for government? +
Pricing is tailored per agency / contractor — direct buys, volume-discounted enterprise pricing, and GSA Schedule pricing once authorized (assume government MFC discount). Tell us about your contract environment at /letsgo/ and we'll send a tailored proposal.
Can you handle classified or controlled work? +
Standard tenants run on commercial Cloudflare/Twilio US edge — suitable for unclassified work. CMMC L2 and ITAR-aligned tenants are configured per request before signup. Classified (SECRET+) is not supported.
How do we start a capability briefing? +
Schedule a 30-minute capability briefing through our team — we'll walk through your specific use case, architecture options, contract vehicle preferences, and pricing. No procurement obligation.

Capability briefing

Schedule 30 minutes with our federal team

We'll walk through your specific use case, architecture options, contract vehicle preferences, compliance posture, and pricing. No procurement obligation.

Schedule capability briefing Email federal team

For prime / subcontractor teaming inquiries: [email protected]