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billing

Billing, trial, and payment

How the 14-day trial works, what you pay after, how to add or update a card, what happens if you cancel.

Billing & trial

Pricing in plain English

  • $1,200/month base subscription.
  • $0.50/min for calls handled by your wingman (billed in real seconds).
  • $0.10/text for SMS sent through your wingman.
  • No setup fee. No card required to start.

For most service businesses, monthly all-in lands between $1,300 and $2,000 — well below the cost of a part-time receptionist plus a marketing manager.

How the trial works

Every signup gets 14 days free, no card required. Your wingman handles real calls, real texts, the works — for free.

  • Day 10: email reminder to add a card if you want to continue.
  • Day 12: second reminder via email + SMS.
  • Day 14: trial ends. If no card is on file, your wingman enters a 5-day grace period — calls still get answered, but with a brief “this account is in trial — please leave a message” greeting.
  • Day 19: if still no card, your wingman pauses. Calls go to standard voicemail. Your data is retained for 30 days.
  • Day 49: sub-account archived. Win-back sequence kicks in. You can reactivate any time within 12 months without losing your phone number.

Adding a card

After signup, your customer dashboard at app.growthwingman.com has a Billing tab. Add a card there to continue past day 14. You can also be sent a card-capture link by your account manager.

Upgrading or downgrading

If you’d like to switch trade-specific plans (e.g., starting on the Plumbing plan and adding Roofing for an expanded company), email [email protected] — we currently handle plan changes manually so we can also migrate snapshots cleanly.

Canceling

Cancel any time from your dashboard or by emailing [email protected]. Cancellation takes effect at the end of your current billing period. No refunds for partial months. Your data is retained for 30 days post-cancel; you can export every contact, conversation, and recording during that window.

Refund policy

We don’t offer refunds, but we do offer a no-risk trial guarantee: if your wingman doesn’t book you 3 jobs in your 14-day trial, we’ll cancel for you personally, no questions asked. Email [email protected] before day 19 to invoke this.

Receipts and invoices

Receipts are emailed automatically after each successful payment. All historical invoices are downloadable from your dashboard’s Billing tab.

Questions

Email [email protected] — a real human reads every message.

Still stuck? Email a real human.

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